Australia Product Review and Roadmap
On August 23rd 2011, a Navtech Product Review and Roadmap was held in Melbourne, Australia. It was the first time that Navtech has held such an event in the region. Representatives from eight airline operators in Australia and Papua New Guinea attended. Representatives from IATA, a Navtech partner, also participated.
The Navtech team, led by VP Product Management, Lee Granger, covered the gamut of Navtech offerings during the event. Demonstrations on Navtech Flight Planning, eCharts, iCharts and Aircraft Performance as related to Navtech EFB solutions generated strong interest from the audience. There was a broad sharing of views on EFB that was useful to Navtech as well as the participants.
Bernard Spector, Manager, Business Process Optimisation, Flying Operations for Jetstar Airways, a low cost airline, presented Jetstar’s implementation of Navtech’s flight planning software with the airline’s other flight operations systems. Specific questions and inputs generated by the audience reflected the high quality of the presentation.
The seminar also provided a forum to the operators to provide valuable feedback to Navtech about their levels of satisfaction about various services and to make suggestions for future product enhancements. It enabled the product team to bring back the customer inputs to the respective product directors to be used in product/service improvements.
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